Welcome back to PSN [2 Free Games from Sony]

Rik wrote:

Xbox live went down for like a fortnight

Can we stop saying this like it is true. Live didn't go down for 2 weeks, it was patchy for 2 weeks at Xmas when Halo 3 was released, it depended on time of day and region. At times you could play fine and at others you couldn't. I think it was mainly due to a massive increase in 360 sales during that period in the US.

The issue here is that Sony have spilled your personal details that you entrusted to them, that's what they should be compensating for not the fact it's been down for 3-4 weeks.

Last week we informed you that we would be liaising with providers of identity theft protection plans following the malicious attack on PlayStation Network throughout our region. We are now in a position to provide you with actual details of the programme for current PlayStation Network and Qriocity consumers in UK, France, Spain, Italy and Germany.

As I have explained previously, identifying such programmes for the many countries within the SCEE region is a very complicated process. Each country has a different way of handling identity theft; whilst some offer relatively sophisticated services, others may not. Therefore, we must stress that this is an ongoing process which will see new identity theft protection programmes identified where possible.

That said, we are pleased to advise that Affinion International Limited, a leader in identity protection products in Europe, will be offering a comprehensive service that covers a significant proportion of PSN users free of charge for the first 12 months.

Affinion International Limited will be offering the following identity theft protection service and insurance through their fraud protect programme for the UK, France, Spain, Italy and Germany.
The fraud protect proposition cover three key areas:*

Personal Information protection
Monitoring and Alerting Service
Personal Information Protection Software

Help / Assistance and guidance
Dedicated helpline
Victim of Fraud support

Financial Protection
Insurance that covers the expenses incurred in identity restoration following identity fraud
Card Monitoring and Alerting Service

We are still working to identify similar services for those countries not covered by this offering, and this will depend on reputable businesses offering appropriate services. As such, we promise to keep you updated on progress right here on PlayStation.Blog.

We will provide you with information on how to contact Affinion shortly about this service.

Please note that PSN customers under the age of 18 are advised to consult their parent or guardian.
*For information as to the terms and conditions of Affinion International Limited’s programme please visit:
UK – http://www.fraudprotect.co.uk
France – http://www.fraudprotect.fr
Italy – http://www.fraudprotect.it
Germany – http://www.fraudprotect.de
Spain – http://www.fraudprotect.es
* For eligibility for fraud protect consumers must be 18+ and be an account holder on 20 April 2011.

gamerforever wrote:

Rik wrote:

Xbox live went down for like a fortnight

Can we stop saying this like it is true. Live didn't go down for 2 weeks, it was patchy for 2 weeks at Xmas when Halo 3 was released, it depended on time of day and region. At times you could play fine and at others you couldn't. I think it was mainly due to a massive increase in 360 sales during that period in the US.

The issue here is that Sony have spilled your personal details that you entrusted to them, that's what they should be compensating for not the fact it's been down for 3-4 weeks.

Oh no, someones upsetting Rik again.

Shadow wrote:What did ShopTo do when they lost everyone's deatails? Play.com lost them all too didn't they? I don't recall getting anything of note as compensation. The governement left my personal details on a train, and I don't think they even issued an official apology, just a "Yes. This has happened."

Shadow wrote:That's true, I was on LIVE all the time just after Halo3 launched and never noticed any problems, I remember being baffled when they issued the apology.

pyxl-8 wrote:

Last week we informed you that we would be liaising with providers of identity theft protection plans following the malicious attack on PlayStation Network throughout our region. We are now in a position to provide you with actual details of the programme for current PlayStation Network and Qriocity consumers in UK, France, Spain, Italy and Germany.

As I have explained previously, identifying such programmes for the many countries within the SCEE region is a very complicated process. Each country has a different way of handling identity theft; whilst some offer relatively sophisticated services, others may not. Therefore, we must stress that this is an ongoing process which will see new identity theft protection programmes identified where possible.

That said, we are pleased to advise that Affinion International Limited, a leader in identity protection products in Europe, will be offering a comprehensive service that covers a significant proportion of PSN users free of charge for the first 12 months.

Affinion International Limited will be offering the following identity theft protection service and insurance through their fraud protect programme for the UK, France, Spain, Italy and Germany.
The fraud protect proposition cover three key areas:*

Personal Information protection
Monitoring and Alerting Service
Personal Information Protection Software

Help / Assistance and guidance
Dedicated helpline
Victim of Fraud support

Financial Protection
Insurance that covers the expenses incurred in identity restoration following identity fraud
Card Monitoring and Alerting Service

We are still working to identify similar services for those countries not covered by this offering, and this will depend on reputable businesses offering appropriate services. As such, we promise to keep you updated on progress right here on PlayStation.Blog.

We will provide you with information on how to contact Affinion shortly about this service.

Please note that PSN customers under the age of 18 are advised to consult their parent or guardian.
*For information as to the terms and conditions of Affinion International Limited’s programme please visit:
UK – http://www.fraudprotect.co.uk
France – http://www.fraudprotect.fr
Italy – http://www.fraudprotect.it
Germany – http://www.fraudprotect.de
Spain – http://www.fraudprotect.es
* For eligibility for fraud protect consumers must be 18+ and be an account holder on 20 April 2011.

Damian wrote:Unless I've misread this (and apologies, apart from the start I skimmed the thread as I've been away), it seems to say two PS3 games AND two PSP games (note the use of the word "also" in the Sony statement), but most people are just talking about two games, full stop. Has anyone clarified which is the case?

Don't mind either way, just want to clarify. And apologies again if I've missed this anywhere in skimming the thread.

Damian wrote:Unless I've misread this (and apologies, apart from the start I skimmed the thread as I've been away), it seems to say two PS3 games AND two PSP games (note the use of the word "also" in the Sony statement), but most people are just talking about two games, full stop. Has anyone clarified which is the case?

Don't mind either way, just want to clarify. And apologies again if I've missed this anywhere in skimming the thread.

Diceman wrote:By the time my PS3 downloads 4 games my free PS+ 30 days would've expired...

Cheeky Devlin wrote:Just a thought for those few who own all of them already. Any disc based ones you own I'd download, then get down to your local game retailer and trade them in before the price of them plummets to practically nothing in a day or so. At the least you can then put them towards something else you want. Or just take cold hard cash for it.

Rik wrote:

Diceman wrote:By the time my PS3 downloads 4 games my free PS+ 30 days would've expired...

That's probably true.